
professsional call center
You are looking for a professional call center? Our call center is the ideal partner, when it comes to acquiring new customers nationally and internationally. Our call center team prepares direct mailing campaigns and assists with product introductions. Our call center strengthens your business activities. The Macfarlane
Callcenter
can be helpful to you in many different areas. Among other things, we support your company as a service firm by taking care of your international customer contacts (customer serivce), winning new customers, helping with direct mailing campaigns or with product introductions.

Your advantage
Many international companies use our advantages, that are a result of our long standing global business experience. You can use us for product marketing, as a call center for product information, for direct marketing as well as telemarketing. In our call center we have staff, that hold conversations with your clients in France, Great Britain, Italy, Spain and in Portugal in Western Europe, Denmark, Sweden, Norway, Finnland, Scandinavia, Poland, Hungary, Czech Republic, and Russia in Eastern Europe as in Japan and China in Asia. Among other languages, our team fully commands French, English, Italian, Spanish, Portuguese, Danish, Swedish, Norwegian, Finnish, Polish, Hungarian, Czech, Russian as well as Japanese and Chinese. Our call center helps you worldwide with customer acquisition.

international
The internationality of our company is the outcome of our international employees, that have gathered many years of experience with their work in the call center. This way, with our call center, you will find an inexpensive opportunity to expand your business activities domestically and abroad. We are the right partner for you no matter where your company seeks to maintain or develop contacts.
High level of competence:
Due to our high level of professional competence for call center services, we are cabable of developing an effective guideline for telephone conversations. Because only those who are accepted as a competent caller, are in the postition to receive sales relevant information and data.
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call center team
Our team consists of qualified employees with long standing experience in telemarketing and very good psychogical skills. The methods for the successful concept and realization of call center projects are based on our long-term practical experience.
individual personal contact: During the project preparation and realization you will be acquainted with the staff member or members in charge. They are available to you by telephone or personally at all times. Meetings make take place locally or at our office.
Very good accessibility of the managing directors: Through the utilization of our personalized company database, we are usually able to direct your call to the managing director in charge or alternatively to the special department responsible for your product or services.
Permanent optimization: The project leaders are actively on the phone and in agreement with clients on constant alignment and argumentation optimization regarding all call center projects.
Your company is looking for active contacts to potential and existing clients? - Internationally like in Western Europe - France, Spain, Portugal, Great Britain, Bern, Switzerland, Vienna, Austria etc. or Eastern Europe - Warsaw, Poland, Prague, Czech Republic, Berlin, Germany, Rome, Italy, Budapest, Hungary or Sydney, Australia, Ottawa, Canada, Tokyo Japan, Peking, China, Bangkok ,Tailand and Hanoi, Vietnam. We are active almost everywhere. Also in Brasilia, Brazil, Buenos Aires, Argentina, Panama City, Panama city, Panama, Washington D.C. USA, Kapstadt, Afrika, Wellington, New Zealand, Mumbai India, Ankara, Turkey and many more...
Through our Call center services your company has the professional support with the following operations: